||ranch-Smith Printing is honored to be the recipient of the 2002 Malcolm Baldrige National Quality Award in the small business category. The Malcolm Baldrige National Quality Award is our nation’s premier award for performance excellence and quality achievement. The award, which was established in 1987, is named after the former Secretary of Commerce to recognize exemplary achievements in seven areas: leadership, strategic planning, customer and market focus, information and analysis, human resource focus, process management and results. The award will be presented to Branch-Smith Printing in a special ceremony scheduled for early 2003 in Washington, D.C.
Branch-Smith Printing is a fourth-generation family business, based in Fort Worth, Texas since its inception in 1910. The company provides expert solutions for publishers, providing printing for corporate and publication customers and specializing in bound materials such as magazines, directories, catalogs, and books. The company employs a staff of 70, all of whom company president David Branch credits with achieving this exclusive national recognition.
A message from President Bush
November 21, 2002:
Congratulations to this year’s recipients of the National Institute of Standards and Technology’s (NIST) Malcolm Baldrige National Quality Award.
The Baldrige Award honors American businesses and organizations that have demonstrated an unparalleled commitment to quality and performance
improvement. In earning this prestigious award, this year's recipients
reflect the values that Malcolm Baldrige embodied during his service to our
Nation as the Secretary of Commerce and throughout his life — integrity,
excellence, principled leadership, sound judgement, and responsibility.
I commend honorees for their outstanding accomplishments and contributions to our society. I particularly applaud the first-ever winner in the healthcare category. This organization has demonstrated the ability to
meet market challenges while improving the quality of compassionate health
care. As we embrace new opportunities and face new challenges, these
organizations are setting an example of quality and excellence that helps
strengthen our Nation and points the way to a brighter, more prosperous
future for all.